Refund and Returns Policy

Refund and Returns Policy

We stand behind the quality and craftsmanship of our bell boots. Because every pair is made to be used and enjoyed, we want our return and warranty process to be straightforward, fair, and easy to understand.

30-Day Return Policy

We gladly accept returns within 30 days of delivery for eligible products.

To qualify for a return:

  • Bell boots must be unused and in new, resalable condition.
  • Products must be free from dirt, hair, mud, wear, stains, scuffs, or other signs of use.
  • All original packaging, tags, and accessories should be included.
  • Proof of purchase is required.
  • Returns must be requested within 30 days of the date your order was delivered.

Once your return is received and inspected, we will issue a refund to the original payment method for the purchase price of the returned product.

Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item was received damaged, defective, or incorrect.

Exchanges

If you ordered the wrong size or would simply prefer a different size or style, please contact us within 30 days. We will do our best to make an exchange as easy as possible, subject to availability.

Items That Cannot Be Returned

For hygiene, safety, and product-quality reasons, we cannot accept returns on bell boots that have been worn, used, washed, altered, damaged, or otherwise show signs of use.

This does not affect your rights under our manufacturing warranty for products that have a qualifying manufacturing defect.