90-Day Limited Manufacturing Warranty

90-Day Limited Manufacturing Warranty

We are proud of the quality of our products and back our bell boots with a 90-day limited warranty against manufacturing defects.

This warranty begins on the date the product is delivered to the original purchaser.

If your bell boots have a defect in materials or workmanship during the warranty period, please contact us. We may, at our discretion, repair the product, replace the defective product, or provide an appropriate refund or credit when a repair or replacement is not reasonably available.

What Is Covered

Examples of potential manufacturing defects include:

  • Stitching that fails under normal intended use
  • Hardware or closures that fail due to a manufacturing defect
  • Material separation or construction defects that occur under normal use
  • Other defects in workmanship or materials that were present when the product was manufactured

What Is Not Covered

The warranty does not cover normal wear and tear or damage resulting from:

  • Normal wear from everyday equestrian use
  • Scratches, scuffs, staining, dirt, or cosmetic wear
  • Damage caused by improper sizing or improper installation
  • Chewing, biting, kicking, or other horse-related damage
  • Damage caused by accidents, misuse, abuse, or neglect
  • Improper cleaning, storage, modification, or alteration
  • Damage caused by using the product for a purpose other than its intended equestrian use
  • Products purchased secondhand or from an unauthorized seller

Because bell boots are a working equestrian product, normal signs of use are not considered manufacturing defects.

How to Submit a Warranty Claim

If you believe your bell boots have a manufacturing defect, please contact us within the 90-day warranty period.

Please provide:

  • Your order number or proof of purchase
  • A description of the issue
  • Clear photographs of the product and the suspected defect
  • Any additional information we may reasonably need to evaluate the claim

We may ask you to return the product for inspection before determining the appropriate resolution.

If the issue is determined to be a covered manufacturing defect, we will work with you to provide a reasonable remedy under this warranty.

A Note About Our Guarantee

We want you to feel confident purchasing our products. Our goal is never to make the return or warranty process difficult. If something isn’t right with your order, please reach out to us and give us the opportunity to make it right.

This policy applies to purchases made directly from our company unless otherwise stated at the time of purchase.

This warranty is a Limited Warranty. Nothing in this policy is intended to limit any rights or remedies that cannot legally be limited under applicable law.